Town Hopper Tours - Cancellation Policy
Within 2 weeks of your tour date, tickets are non-refundable and cannot be rescheduled. All tours run regardless of weather conditions. We cannot issue refunds for people who arrive late and/or no-shows. Due to the attention, organization, and small group size of each tour, it's important to take careful note of our cancellation policy.
Cancellations must be communicated by email to the address listed in your confirmation email (which is townhoppertours [at] gmail.com) no less than 14 days before your scheduled tour date to request and receive a full refund. Any requests received with less than 14-days written (email) notice will not be refunded or rescheduled. Refunds will be issued to the same credit card from which the payment was made. Please remember, we cannot issue refunds for late or no-shows.
If you have any questions please call (917) 202-8514 or email townhoppertours [at] gmail.com.